Terms of service

BoroPure Bottles Terms of Service

Last Updated: March 13th, 2026

These Terms of Service ("Terms") govern your use of the BoroPure website (boropure.com) and the purchase of products offered through it. By accessing this website or placing an order, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, you should not use the website or purchase products from BoroPure.

BoroPure reserves the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

1. Use of the Website

The BoroPure website is provided for the purpose of viewing information about BoroPure products and placing orders for those products.

By using this website, you agree not to:

  • misuse or attempt to disrupt the website or its services

  • attempt unauthorized access to website systems

  • upload harmful or malicious files

  • use the website for unlawful purposes

BoroPure reserves the right to restrict or terminate access to the website if these conditions are violated.

2. Products and Product Descriptions

BoroPure sells borosilicate glass water bottles, including products that may be customized through laser engraving.

While BoroPure strives to ensure that product descriptions, images, and specifications are accurate, minor variations may occur due to manufacturing processes, engraving methods, lighting conditions in photography, or display differences across devices.

Such variations do not constitute defects.

3. Custom Engraving Services

Ordering Process

Customers may customize bottles through the BoroPure website by completing the following steps:

  1. Select bottle size from options given

  2. Select the preferred lid material

  3. Upload a custom logo or design file

  4. Specify the requested engraving size (up to a maximum of 4 inches × 4 inches)

  5. Submit the order

Once the order is submitted, the uploaded design and specifications will be used to produce the laser engraving.

Accepted File Formats

Customers may upload design files in the following formats:

  • SVG

  • PNG

  • JPEG / JPG

Customers are responsible for ensuring that uploaded files are clear, accurate, and suitable for engraving.

Engraving Limitations

The maximum engraving area is 4 inches by 4 inches (4" × 4").

Designs may be resized to fit within this engraving area if necessary. If this occurs, customer will be contacted through a @boropure.com email address. 

Laser engraving is a material-based process and final results may vary slightly depending on factors including glass composition, engraving depth, and design characteristics.

Minor variations in engraving appearance are normal and do not constitute defects.

4. Customer Responsibilities

By submitting a custom engraving order, the customer represents that:

  • the uploaded design accurately reflects the intended engraving

  • the customer has the legal right to use the submitted design or logo

  • the file provided is suitable for engraving

  • The file does not include terroristic, hostile, or otherwise harm-inflicting material. This distinction is at the sole discretion of BoroPure. 

BoroPure is not responsible for issues resulting from:

  • incorrect files uploaded by the customer

  • low-resolution or unclear images

  • formatting errors in submitted artwork

Customers are solely responsible for verifying the correctness of their uploaded design prior to submitting an order.

5. Intellectual Property

All website content, including but not limited to logos, branding, graphics, text, images, and product designs, is the property of BoroPure unless otherwise stated.

This content may not be copied, reproduced, distributed, or used without prior written permission from BoroPure.

Customers submitting custom artwork retain ownership of their submitted designs but grant BoroPure a limited license to use the artwork solely for the purpose of producing the requested engraving.

6. Prohibited Designs

BoroPure reserves the right to decline engraving requests that include:

  • unlawful content

  • offensive or inappropriate material

  • designs that appear to infringe on intellectual property rights

  • files that cannot reasonably be engraved using available methods

If such a request is identified, BoroPure may cancel or refuse the order at its discretion.

If any questions arise relating to such matters, please reach out to a BoroPure team member via the "Contact Us" page. 

7. Product Use and Safety

BoroPure bottles are made from borosilicate glass, which is durable but remains a breakable material.

Customers are responsible for proper handling and use of all products. Accidental breakage may occur if the product is dropped, mishandled, or subjected to excessive force.

BoroPure does not guarantee that products are unbreakable.

8. Limitation of Liability

To the fullest extent permitted by applicable law, BoroPure shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products or website.

This includes, but is not limited to:

  • loss of business or profits

  • damage resulting from misuse of products

  • accidental breakage of glass products

In all circumstances, BoroPure’s total liability related to any product or order shall not exceed the amount paid for that product.

9. Right to Refuse Service

BoroPure reserves the right to refuse or cancel any order at its discretion, including orders involving prohibited designs, suspected misuse of the website, or other circumstances that prevent fulfillment.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.